Multi-language customer and partner service 24 hours a day, 7 days a week

Clients, day after day, become more demanding and your company has to put more and more effort into its professional service. Partners from other countries expect service during their working hours and in their native language. Aura will help you to achieve this and reduce service costs at the same time. Thanks to Aura, your clients and partners will be serviced 24 hours a day, 7 days a week; even when your physical office is closed.

With Aura, users can use different language versions and the system helps them to solve tasks that earlier demanded the time of your employees e.g., receiving orders, offer questions, delivering information, etc.

Predefined processes automatically solve chosen tasks; even late night when your office is closed, e.g., granting an extra discount for your customer, based on his turnover from the previous month on a specific product group.

Thanks to Aura:

• your customers and partners are serviced even when you are not working
• clients from different countries are serviced in their native languages and save on international call and travel expenses
• your company significantly reduces the costs of customer service and at the same time improves its quality and becomes more competitive